A potential CapMetro strike has brought attention to the concerns of bus drivers in Austin. Brenda Jackson, a 25-year veteran driver, has been training new drivers for the past two years. She teaches them how to operate buses safely and handle conflicts on board.

Jackson reports that the job has become more challenging in recent years, with drivers facing verbal abuse and physical threats from passengers. She strives to prepare trainees for these situations, but notes that a lack of available buses hinders her training efforts. Further details on the concerns of CapMetro drivers and the potential strike are available from the source.